Shipping Policy
Delivery Information
At TWOPAGES, every order is carefully made and prepared for shipment. Delivery times below are estimates and may vary during peak seasons, public holidays, or due to customs processing.
Estimated Delivery Times
| Product Type | Estimated Delivery Time |
| Fabric Swatches & Sample Books | 3–7 Working Days |
| Ready-Made & Custom Curtains | 7–14 Working Days |
| Bamboo Shades | 16–21 Working Days |
| Plain Roman Shades | 12–18 Working Days |
| Decorative Roman Shades | 21–30 Working Days |
| Roller, Zebra, Cellular Shades & Venetian Blinds | 12–18 Working Days |
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Please note that all delivery times are estimates and are not guaranteed.
Delivery Charges
Curtains, Blinds & Hardware
Standard Delivery
- Orders under £150: £19.99
- Orders between £150 and £250: £14.99
- Orders over £250: Free Delivery
Express Delivery
Express delivery may be available for selected products and destinations. Please contact our Customer Support Team before placing your order.
Fabric Swatches & Sample Books
Sample Books
- United Kingdom: £4.99–£8.99
Individual Swatches
- £8.99
Delivery Protection (Optional)
Delivery Protection provides additional cover for eligible orders against loss, damage, and delivery issues during transit.
Coverage Includes
Delivery Delay
Claim up to £5 if your parcel is not delivered within:
- 10 days after dispatch for UK deliveries
- 30 days after dispatch for international deliveries
Damage in Transit
Claim up to the full value of the affected item(s) if products arrive damaged.
Lost Parcels
Claim up to the full order value if your parcel is not delivered within:
- 30 days after dispatch for UK deliveries
- 60 days after dispatch for international deliveries
Claims may require supporting evidence.
For assistance, please contact support@twopagescurtains.co.uk
VAT & Import Charges
All prices displayed on our UK website include VAT.
For most UK deliveries, duties and taxes are prepaid by TWOPAGES, meaning no additional charges are normally required upon delivery.
In the unlikely event that customs authorities or the carrier request additional charges, please contact our Customer Support Team at support@twopagescurtains.co.uk before making any payment.
Where We Deliver
We ship to most destinations worldwide.
We currently deliver to:
- Residential addresses
- Business addresses
We are unable to deliver to:
- PO Box addresses
- BFPO addresses
- Military addresses
Shipping Carriers
We work with trusted delivery partners including:
- DHL Express
- UPS
- FedEx
- Royal Mail
- Local delivery partners
The carrier used for your order will depend on the destination, parcel size, and service availability.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
You can use the tracking information to monitor delivery progress and, where available, arrange a preferred delivery date directly with the carrier.
Changing a Delivery Address
Unfortunately, delivery addresses cannot be changed once an order has been dispatched.
Please ensure all shipping details are correct before placing your order.
Missed Deliveries
If a delivery attempt is unsuccessful, the carrier may leave instructions to arrange redelivery or collection.
Additional charges may apply if a parcel is returned due to:
- An incorrect delivery address
- Repeated failed delivery attempts
- Refusal to accept delivery
Need Help?
If you have any questions regarding delivery, shipping times, or tracking information, please contact our Customer Support Team at: